Is It Good As Talk? Things You Need to Know
To save you from worries, here are some facts you need to know about our supplies:
Can I come to China for factory inspection?
We would be delighted to welcome you to China for a factory inspection. Please feel free to arrange a visit at your convenience, and we’ll ensure everything is prepared.
Can you replace products that are damaged during shipping?
It happens on rare occasions because we ensure that all our products are well-packaged before being shipped. But in case it does, please contact customer care on the website. They will guide you and advise you accordingly.
Are your lights compatible with my existing DMX control system?
Yes, most modern stage lights are designed to be compatible with standard DMX512 control systems. Make sure your controller uses the DMX protocol for smooth integration.
What am I supposed to do if my wholesale order delays?
If your order is late for more than a week, email Am lite customer care on the website to be assisted further. Kindly note that sometimes the orders can delay because of unavoidable circumstances. Just be patient and we will let you know if there is a valid reason for the delay.
How long does it take for me to receive the goods that I've ordered?
Usually within 3 weeks if no customization on the products, but It may take up to 60 working days if the shipping company stock in trouble.
Why AM LITE moving head lights?
AM LITE’s moving head lights are high-quality, energy-efficient, and eco-friendly, using advanced LED technology to minimize power consumption and waste.